Last updated: January 1, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information — Name, email address, phone number, and password when you create an account.
- Profile Information — Skills, work history, education, profile photo, and other details you add to your profile.
- Transaction Information — Details about barter exchanges, freelance contracts, and payments.
- Communications — Messages sent through our platform and communications with our support team.
We also automatically collect certain information when you use the Platform, including your IP address, browser type, device information, and usage data.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Platform
- Process transactions and send related communications
- Verify your identity and prevent fraud
- Send updates, marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Other users as necessary to facilitate transactions (e.g., your name and skills when you offer a service)
- Service providers who help us operate the Platform (payment processors, hosting providers)
- Law enforcement or regulators when required by law
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
6. Your Rights
Under Indian law (including the Digital Personal Data Protection Act), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- File a complaint with the relevant authority
7. Contact
For privacy-related inquiries, contact our Data Protection Officer at dpo@gritandgigs.in.